First of all, I would like to thank the support and solidarity expressions we have received from the whole market, after the accident that hit our sugar terminal in the Port of Santos.
Fortunately, it didn’t cause any loss of life.
We should emphasize the essential and full support received from our shareholders, the board of directors, employees, customers, financial market, traders, competitors and other business partners.
A very special thank to the brave fire brigade.
Thank you all!
Since the first moment, we have been working 24 hours a day on a contingencyplan, making our best efforts to mitigate the impact on all the affected parts.
We were able to access the terminal only on Sunday night and immediately started to assess the conditions of warehouses in order to prepare the rebuilding plan.
The first assessment enabled us to verify that the loading conveyor belts, shiploaders and relevant parts of the civil structures fortunately were not damaged.
But we cannot estimate the timing of the operations return yet.
As soon as we have the contingency and rebuilding plans ready, we’ll share them with all of our business partners, in the usual spirit of mutual trust.
With our employees’ determination and the support of our shareholders, we are certain that we will overcome this challenge.
We do believe that Copersucar will emerge even stronger after this.
Once again, many thanks to all of you.
Paulo Roberto de Souza
All content of the website is offered to people aged 18 (eighteen) or older or to minors authorized by their parents or guardians. Copersucar reserves the right to assume that website Users meet the requirements above.
Copersucar may change the format and contents of the entire website at any time, as well as discontinue its operation and restrict or terminate access to the website at any time, regardless of prior notice to Users.
The content of the website, including text, images, sound, software, and codes that compose and operate this website, is protected by copyright and/or other intellectual property rights of Copersucar or licensed to Copersucar by their rightful owners.
Likewise, all trademarks or service trademarks included on the site are property of Copersucar or have been licensed to Copersucar by their rightful owners for use on this website.
Copy, distribution, or change, in any form, of the contents of this website or the use of the material contained on the website in any way other than presented therein is strictly forbidden. Moreover, the removal of any identification pertaining to copyright, trademarks, or intellectual property contained on the website is strictly forbidden.
The use of any of the brands displayed on the website must have express prior written consent of Copersucar or of the owner of such trademark.
The website may contain links to third-party websites and Copersucar shall not be held liable for any analysis, assessment, or content of such third-party websites, and Users shall be responsible for evaluating browsing and content of each such websites exclusively.
Users are solely liable for the use they make of all contents, products and services made available through the website.
Copersucar hereby attests that the information on the website is generic in nature and should not be taken separately as basis of decision-making.
Copersucar uses its best efforts so that the content of the information on the website is accurate and corresponds to reality at the moment it is published on the website; nevertheless, Copersucar makes no claims to Users concerning its accuracy.
Under no circumstances shall Copersucar, its affiliates, directors, or services providers be held liable for indirect, incidental or consequential damages or loss of revenue arising out of the use of the website, of information published on the website, or of the impossibility of access to the website.
In addition, this Policy aims to inform the owners about how Copersucar collects, uses, shares and protects Personal Data.
This Policy comes into effect on November 26, 2020.
Copersucar is a global exporter of sugar and ethanol using integrated logistics throughout its entire business chain, operational excellence and the sustainable creation of value.
I – Which Personal Data is collected and for what purpose is it treated?
Copersucar treats Personal Data, understood to be data that enable an individual to be identified or to become identifiable (“Personal Data” or “Data”).
Copersucar collects and treats Data on its various interfaces in the normal course of its business.
Thus, it collects the Personal Data of employees, customer representatives, partners, service providers, and suppliers etc. The list of data collected may include: Identification data, contact data, browsing data (cookies, IP addresses), geolocalization, devices, health data (this is considered sensitive Personal Data), biometric data and other data required from time to time for undertaking transactions under Copersucar’s responsibility. The list of data collected may vary according to the relationship existing between Copersucar and the owners.
II – Method and duration of the treatment
Most of the Personal Data that Copersucar processes provided directly by the owners for one of the following reasons:
All Personal Data collected is treated and stored for as long as necessary for complying with the purposes described in this Policy, as well as complying with the legal or regulatory obligations, also bearing in mind the occasional need to use it in legal, administrative or arbitration proceedings.
This, therefore, justifies the retention of Personal Data on our bases, under the same security and protection mechanisms employed in the case of Copersucar information.
III – Parent Company Contact Information
Additional Information, doubts or requests about this Policy can be clarified by the party in charge of protecting Personal Data, using the form available at e-mail address: https://privacy-central.securiti.ai/#/dsr/a176f0d7-3d78-443e-926c-4c304bd8618d or by sending an e-mail to email@example.com, or a letter to the following address: Avenida das Nações Unidas, No. 14261, Wing A-1, 12th floor, room 09, Postal Code: 04794-000 (care of Copersucar S.A.).
The party responsible for Copersucar is Certsys Tecnologia da Informação Ltda, a duly constituted company with its principal place of business at Rua Doutor Rafael de Barros, 209, Suite 132, Paraíso, São Paulo/SP Postal Code, enrolled with National Corporate Taxpayers Register (CNPJ) under no. 08.821.745/0001-23.
IV – Information about the shared use of data by the parent company and the purpose
Copersucar can share Personal Data with its subsidiary companies and suppliers, if necessary, when conducting its operations and/or meeting its obligations. This sharing involves establishing the parties’ rights and duties, so as to prevent Personal Data being used in a manner other than that stipulated by Copersucar and/or that violates the applicable privacy legislation.
In certain circumstances, at all times with due regard for prevailing legislation, Copersucar may be legally obligated to share Personal Data in response issues raised or legitimate requests.
V – Responsibility of the agents responsible for treatment
In treating Personal Data, Copersucar implements security measures considered sufficient for protecting it, such as:
Copersucar makes an effort to protect the Personal Data it handles, but there is no guarantee that this data is immune to improper access by unscrupulous persons.
Copersucar is not accountable for acts by third parties other than its traders or employees going about their work.
When accessing the Copersucar web site where there are fields for user login and password, the user is responsible for keeping their passwords and logins confidential. Copersucar is entitled to assume that aby person accessing the site using a login and password attributed to a user has the right to do so. Usually will be totally responsible for the activities of any person accessing the site using a password attributed to them, even if that person is not in fact authorized to do so by the user. Whenever there is reason to suspect that their password is being used without authorization, the user should change the password immediately.
In this respect, users are recommended to take the necessary precautions surrounding the confidentiality of their Personal Data when using the site and the internet as a whole.
The function of the user’s password is to protect their account against it being used by third parties and, therefore, Copersucar always suggests: (i) that users use strong passwords that are solely for accessing the digital environments of Copersucar, (ii) that this password is never shared with third parties, limiting access to their computer and browser, and (iii) that users log off from their accounts after using the services.
VI – Owner’s rights
The owner of the Personal Data enjoys the following rights in regard to their data, insofar as those rights are recognized under the applicable laws:
It is possible to exercise these rights by contacting us by sending a request to the following address: firstname.lastname@example.org
VII – Data of Minors
We do not deliberately collect Personal Data of children under the age of 13 (thirteen) years or those under the applicable age limit (“Age Limit”). If you are under the Age Limit, do not use the Copersucar services and do not provide any Personal Data.
If you are the parent of a minor and you discover that your child has provided Personal Data to Copersucar, contact us using the available at the e-mail address or via the e-mail account email@example.com.
If we become aware that we have collected the Personal Data of someone under the age of 13 (thirteen), we will take reasonable measures to remove their Personal Data.
VIII – Contact information
In case of any additional doubts, please e-mail us at: firstname.lastname@example.org.
IX – Amendments to this Policy
We may occasionally amend this Policy. When we make material changes to this Policy, you will be duly notified, according to the circumstances, for example, by displaying a notice on the main page of https://www.copersucar.com.br or by sending an e-mail to contacts registered in our services.
X – Final provisions
Copersucar, at its sole discretion, may modify the terms and conditions in this Notice, including, but not limited to, situations arising from compliance with legislation, alterations to the products and services, or by the rollout of new technological tools. For greater security and within the principle of transparency, any updates to the Privacy Notice will be made known to the owners on the Copersucar site (www.copersucar.com.br). Copersucar takes no responsibility for problems arising from delays, interruptions or blockages in the transmission of information sent to its e-mail address.
This Policy was last updated on November 26, 2020.